This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do ITurn off SPAM filter

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by christ1

more options

I RECEIVE occasional emails my Thunderbird, but am not able to forward them, as I get a window saying Charter says they are SPAM. I can go to Charter.net to my account from which my emails come into Mozilla Thunderbird and forward them just fine. SO, Charter tells me I must look to you to see why I am getting this window. Is there a way for Thunderbird to disable the SPAM filter. Nothing in the Junk Filter seems to speak to this. I will thank you forever if you can do this. It is so annoying. The mail comes in okay, NOT being labeled as SPAM, just when I want to forward it to someone is it denied.

I RECEIVE occasional emails my Thunderbird, but am not able to forward them, as I get a window saying Charter says they are SPAM. I can go to Charter.net to my account from which my emails come into Mozilla Thunderbird and forward them just fine. SO, Charter tells me I must look to you to see why I am getting this window. Is there a way for Thunderbird to disable the SPAM filter. Nothing in the Junk Filter seems to speak to this. I will thank you forever if you can do this. It is so annoying. The mail comes in okay, NOT being labeled as SPAM, just when I want to forward it to someone is it denied.

All Replies (1)

more options