This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I delete a message in my Gmail inbox, message still remains in my All Mail folder. How to correct this?

  • 1 reply
  • 2 have this problem
  • 7 views
  • Last reply by Gnospen

more options

When I receive a message in an Gmail account, the message shows as Inbox. If I delete the message from the Inbox, the message still shows in my All Mail folder even though deleted. How can this be rectified so that I do not have to delete in two places?

When I receive a message in an Gmail account, the message shows as Inbox. If I delete the message from the Inbox, the message still shows in my All Mail folder even though deleted. How can this be rectified so that I do not have to delete in two places?

All Replies (1)

more options

Gmail keeps all mail in only one folder, "All mail", (deleted as well as junk Inbox .....) They put "tags" on them to indicate under what "folder/label" to show them. Until you delete and compact your gmail-trash or move mails outside of gmails folders they will stay in "All mail". (Good if you want to recover)

As you delete the only thing that happens on Gmail is a change of "tag".

You should not subscribe to "All mail" as that mean you just download mail twice.