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up until 3/1 I was able to use my Comcast account and send emails with attachments. I can send and receive emails. Can't attach. Firefox just quits.

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  • Last reply by cor-el

traciemary
traciemary
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up until 3/1 I was able to use my Comcast account and send emails with attachments. I can send and receive emails. Can't attach. Firefox just quits.

No error message. I click to attach a file and Firefox just quits. It's not over the size limit. I uninstalled FIrefox. I emptied cache and deleted cookies.

what is going on Firefox??

up until 3/1 I was able to use my Comcast account and send emails with attachments. I can send and receive emails. Can't attach. Firefox just quits. No error message. I click to attach a file and Firefox just quits. It's not over the size limit. I uninstalled FIrefox. I emptied cache and deleted cookies. what is going on Firefox??

Chosen solution

Your user agent shows that you run Firefox in compatibility mode for Windows 98 (NT 4.10).

  • User Agent: Mozilla/5.0 (Windows NT 4.10; rv:43.0) Gecko/20100101 Firefox/43.0

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

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cor-el
cor-el
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Chosen Solution

Your user agent shows that you run Firefox in compatibility mode for Windows 98 (NT 4.10).

  • User Agent: Mozilla/5.0 (Windows NT 4.10; rv:43.0) Gecko/20100101 Firefox/43.0

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.