This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

unable to sign onto my yahoo.com home page

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

tomyj1
tomyj1
more options

I can't sing into my yahoo home page I keep getting just yahoo it says SECURE CONNECTION FAILED.

I can't sing into my yahoo home page I keep getting just yahoo it says SECURE CONNECTION FAILED.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

How about the main page at

https://www.yahoo.com/

Do you get that error there?

There has been a problem with

https://my.yahoo.com/

this morning for many users but hopefully that is clearing up now.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the Cache and remove the Cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove the Cookies" from websites that cause problems.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"