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new incoming email wont highlight in inbox

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by btmgtt

btmgtt
btmgtt
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new incoming emails do not highlight in bold in inboxes - sometimes only the most recent highlights but mostly non highlight. I have tried making amendments in the option/display tab but this doesn't solve the problem.

new incoming emails do not highlight in bold in inboxes - sometimes only the most recent highlights but mostly non highlight. I have tried making amendments in the option/display tab but this doesn't solve the problem.

All Replies (2)

amanchesterman
amanchesterman
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This sometimes happens because the folder index has become corrupted and needs to be rebuilt. Right-click on the folder affected and select Properties from the drop-down menu. Then on the General tab click the 'repair folder' button.

btmgtt
btmgtt Question owner
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I've tried clicking on the 'repair folder' button in properties the problem still remains.