This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

How do I enable Enigmail for my outgoing messages?

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by christ1

trackmagic
trackmagic
more options

I just installed Enigmail on my Thunderbird. I generated a public and private key and sent them to a friend of mine. They replied and sent me their key.

They can encrypt the message with my public key, but I can't encrypt the outgoing message using their public key. On the top of the email it says "Enigmail is disabled for the selected user"

I have added their public key to my "key manager". I also added a "per recipient" rule for my friend that looks like it should allow encryption. Can anybody tell me what I am doing wrong?

I am using Ubuntu 14.04

I attached a screenshot of the top of my email tool.

I just installed Enigmail on my Thunderbird. I generated a public and private key and sent them to a friend of mine. They replied and sent me their key. They can encrypt the message with my public key, but I can't encrypt the outgoing message using their public key. On the top of the email it says "Enigmail is disabled for the selected user" I have added their public key to my "key manager". I also added a "per recipient" rule for my friend that looks like it should allow encryption. Can anybody tell me what I am doing wrong? I am using Ubuntu 14.04 I attached a screenshot of the top of my email tool.

All Replies (2)

trackmagic
trackmagic Question owner
more options

Just to add to this. This issue does not seem to be related to my friend or his key. If I start a new email it already says "enigmail is disabled for the selected identity". I assume that means that it is disabled for ME.

I guess my question should be how do I enable it for myself?

christ1
christ1
  • Top 25 Contributor
more options

Please do not start multiple threads for the same problem. Continue at https://support.mozilla.org/en-US/questions/1114013