This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

auto upload 38.7 last night. Now I can't download email

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by christ1

jackit
jackit
more options

Shows 21 emails. I can access by webmail but not Thunderbird. New today. I disable AV no chance, I open in safe mode, no change. OS is Windows 7

Shows 21 emails. I can access by webmail but not Thunderbird. New today. I disable AV no chance, I open in safe mode, no change. OS is Windows 7

Chosen solution

https://support.mozilla.org/en-US/kb/cannot-receive-messages

Read this answer in context 👍 0

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Chosen Solution

https://support.mozilla.org/en-US/kb/cannot-receive-messages