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Mozilla websites won't work properly - also can't use any add ons

  • 3 replies
  • 2 have this problem
  • 5 views
  • Last reply by philipp

MCLMM
MCLMM
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Hello there, I'm planning to switch from Chrome to Firefox but I can't because I'm having some issues:

1- Add-ons page won't load properly/let me install any addons 2- Any Mozilla webpage including support pages only show text without any styling 3- Can't play YouTube videos.

I've removed and installed it over and over with deleting my profile but it just wont fix.

Hello there, I'm planning to switch from Chrome to Firefox but I can't because I'm having some issues: 1- Add-ons page won't load properly/let me install any addons 2- Any Mozilla webpage including support pages only show text without any styling 3- Can't play YouTube videos. I've removed and installed it over and over with deleting my profile but it just wont fix.

All Replies (3)

philipp
philipp
  • Moderator
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hi MCLMM, what security product are you using on that device?

MCLMM
MCLMM Question owner
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philipp said

hi MCLMM, what security product are you using on that device?

Hello and thanks for taking your time to help :)

I'm using ESET NOD32 Antl-Virus on my PC.

philipp
philipp
  • Moderator
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thanks, then please try the steps relating to eset in particulrar that are listed on How to troubleshoot security error codes on secure websites - that should fix issues #1&2 at least :-)