We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Downloading Firefox gives message insufficient resource

user1331379
user1331379
more options

Trying to download Firefox on a brand new laptop (detail below) but get message insufficient resource. Desperate to get it up and running and not a fan of Microsoft edge.

Only things installed so far in addition to the standard software that came on the laptop are Avira Skype Nothing else has been saved to the laptop (ie photos, music etc)

Lenovo Ideapad 100S HD Laptop - (Intel Atom Z3735, 2 GB RAM, 32 GB HDD, Intel HD Graphics Card, Windows 10) + 32 GB Micro SD card

Trying to download Firefox on a brand new laptop (detail below) but get message insufficient resource. Desperate to get it up and running and not a fan of Microsoft edge. Only things installed so far in addition to the standard software that came on the laptop are Avira Skype Nothing else has been saved to the laptop (ie photos, music etc) Lenovo Ideapad 100S HD Laptop - (Intel Atom Z3735, 2 GB RAM, 32 GB HDD, Intel HD Graphics Card, Windows 10) + 32 GB Micro SD card

Chosen solution

At what point do you get the error message?

The standard download of Firefox is a small file that connects back to Mozilla for a larger file. Can you download and save that "stub" installer successfully? Does the problem occur when you run the stub installer? Or does the problem occur after that when Firefox is installing? Or when you first try to run Firefox.

If the stub installer doesn't run well, you can download a full ("offline") installer from the following page (scroll down to your preferred language):

https://www.mozilla.org/firefox/all/

For broadest compatibility, choose the 32-bit version, even if you have 64-bit Windows.

Read this answer in context 👍 3

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Chosen Solution

At what point do you get the error message?

The standard download of Firefox is a small file that connects back to Mozilla for a larger file. Can you download and save that "stub" installer successfully? Does the problem occur when you run the stub installer? Or does the problem occur after that when Firefox is installing? Or when you first try to run Firefox.

If the stub installer doesn't run well, you can download a full ("offline") installer from the following page (scroll down to your preferred language):

https://www.mozilla.org/firefox/all/

For broadest compatibility, choose the 32-bit version, even if you have 64-bit Windows.

user1331379
user1331379 Question owner
more options

Thank you! That link worked without a hitch.