This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird 45 will not read address books

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Wayne Mery

brucebutton
brucebutton
more options

I have just upgraded Thunderbird to version 45. Email and calendar seem to be working fine, but the Address book part of the application seems not to be working. I can't get lists of address books or contacts. If I create a new address book it creates a new .mab file, but the address book window remains empty. Any help would be greatly appreciated.

I have just upgraded Thunderbird to version 45. Email and calendar seem to be working fine, but the Address book part of the application seems not to be working. I can't get lists of address books or contacts. If I create a new address book it creates a new .mab file, but the address book window remains empty. Any help would be greatly appreciated.
Attached screenshots

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

I vaguely recall something like this being caused by an add-on. Does problem go away if you start Thunderbird in safe mode? 

see https://support.mozilla.org/en-US/kb/safe-mode-thunderbird