This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

AOL and Yahoo accounts work in IE, but connections time out when using Thinderbird. No requests for passwords, although saved 1s are incorrect.

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by AllanBaird

more options

Support pages say to check passwords and found them incorrect. This is supported by the need to enter them each time I open and send the 1st mail from each account, previously. I deleted saved passwords and no prompts for entering new passwords. Anyone know what the fault is?

Support pages say to check passwords and found them incorrect. This is supported by the need to enter them each time I open and send the 1st mail from each account, previously. I deleted saved passwords and no prompts for entering new passwords. Anyone know what the fault is?

All Replies (3)

more options

I'd start by deleting the saved incorrect passwords.

Tools|Options|Security|Passwords→Saved Passwords

more options

Zenos said

I'd start by deleting the saved incorrect passwords. Tools|Options|Security|Passwords→Saved Passwords

I deleted saved passwords and no prompts for entering new passwords. That didn't help.

more options

I deleted saved passwords and no prompts for entering new passwords. That didn't help.