This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why is Thunderbird (British) download link for v45.0 providing v38.5?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by ishorne

ishorne
ishorne
more options

I'm still on Windows XP and currently using Thunderbird v38.3. I was reminded today of v45 update and after a file integrity problem with in-channel update, I tried to download British v45.0 from the Mozilla download site. Clicking on the link invited me to save the file as v38.5! A second attempt at an in-channel update was successful.

I thought Mozilla support should be advised as I had a similar problem recently with an attempted upgrade to Firefox v45.0. The link was for v43.01 and having just checked, so it remains!

As a result I still can't download the latest standalone British version of either Firefox or Thunderbird for installation on a new system.

I'm still on Windows XP and currently using Thunderbird v38.3. I was reminded today of v45 update and after a file integrity problem with in-channel update, I tried to download British v45.0 from the Mozilla download site. Clicking on the link invited me to save the file as v38.5! A second attempt at an in-channel update was successful. I thought Mozilla support should be advised as I had a similar problem recently with an attempted upgrade to Firefox v45.0. The link was for v43.01 and having just checked, so it remains! As a result I still can't download the latest standalone British version of either Firefox or Thunderbird for installation on a new system.

Chosen solution

https://support.mozilla.org/en-US/kb/get-latest-version-thunderbird-windows-xp-vista https://support.mozilla.org/en-US/kb/get-latest-version-firefox-windows-xp-vista

Not a glitch but due to you using Windows XP. The Firefox Releases on Windows since version 43.0.2 the setups are signed due to a Microsoft requirement. Thunderbird. Is doing same thing with recent Releases also. It was decided to serve a version all WinXP users can install and then update to current from.

WinXP SP2 users cannot install the newer setups however SP3 users can. The default browser useragents on WinXP does not show if the user has SP2 or SP3 installed.

If you do have WinXP SP3 you can pick your language here (en-GB): https://ftp.mozilla.org/pub/thunderbird/releases/45.0/win32/ https://ftp.mozilla.org/pub/firefox/releases/45.0.2/win32/

Read this answer in context 👍 0

All Replies (2)

James
James
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

https://support.mozilla.org/en-US/kb/get-latest-version-thunderbird-windows-xp-vista https://support.mozilla.org/en-US/kb/get-latest-version-firefox-windows-xp-vista

Not a glitch but due to you using Windows XP. The Firefox Releases on Windows since version 43.0.2 the setups are signed due to a Microsoft requirement. Thunderbird. Is doing same thing with recent Releases also. It was decided to serve a version all WinXP users can install and then update to current from.

WinXP SP2 users cannot install the newer setups however SP3 users can. The default browser useragents on WinXP does not show if the user has SP2 or SP3 installed.

If you do have WinXP SP3 you can pick your language here (en-GB): https://ftp.mozilla.org/pub/thunderbird/releases/45.0/win32/ https://ftp.mozilla.org/pub/firefox/releases/45.0.2/win32/

Modified by James

ishorne
ishorne Question owner
more options

James,

Your timely and helpful reply was greatly appreciated and solves my problem. 'Chapeau' to you as cyclists say.

My system is XP SP3 with all M$ XP embedded updates so I went to the sites suggested for both downloads.