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Firefox keeps crashing

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Here is the crash ID's Crash ID: bp-597d1806-43fc-4693-8592-1e34d2160426 Crash ID: bp-12e5dd55-e559-47b0-b72c-22c862160426 Crash ID: bp-c76e6887-65f6-42dc-8c7e-6d7792160426

Here is the crash ID's Crash ID: bp-597d1806-43fc-4693-8592-1e34d2160426 Crash ID: bp-12e5dd55-e559-47b0-b72c-22c862160426 Crash ID: bp-c76e6887-65f6-42dc-8c7e-6d7792160426

All Replies (1)

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Sorry to hear about the crashes and thank you for the reports.

This looks like an incompatibility with your current version of WebSense Endpoint. From time to time, a Websense update or a Firefox update results in a severe incompatibility.

If this version of Websense is an unchangeable feature of your environment -- you can't update or disable it -- or if updating doesn't help, then you may want to try the following:

Create a fake qipcap.dll file that will block Firefox from using the incompatible qipcap.dll file. Please see this post for more information on this option, which I have not tried myself: https://support.mozilla.org/questions/1111324#answer-847872