This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I dont know my password

udsalon
udsalon
more options

I have downloaded thunderbird on a new computer and cannot remember my password. I am still logged into thunderbird on the old computer. Is there anyway i can find the password or change it from the old pc so that I can log in on the new pc?

I have downloaded thunderbird on a new computer and cannot remember my password. I am still logged into thunderbird on the old computer. Is there anyway i can find the password or change it from the old pc so that I can log in on the new pc?

All Replies (1)

user01229325
user01229325
more options

You do not log into Thunderbird. It is your email account password it is asking for. You log into your email providers server. Your password is administered with your provider.

If you asked Thunderbird to remember your email password you can follow this article to find the saved passwords.

Obviously you do not want to delete them. Stop at Show Passwords.

https://kb.wisc.edu/page.php?id=19006