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uninstall update

  • 2 replies
  • 3 have this problem
  • 4 views
  • Last reply by Foxprints

Foxprints
Foxprints
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Update from 38.7.2 to 45.0 cause a compatibility problem with my email host & I can't download any messages, how can I uninstall the update?

Update from 38.7.2 to 45.0 cause a compatibility problem with my email host & I can't download any messages, how can I uninstall the update?

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Problems after update (such as what you describe) are typically caused by antivirus, and extensions installed into Thunderbird. Please start Thunderbird in safe mode https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

Is the problem gone??

Foxprints
Foxprints Question owner
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I don't have any antivirus add ons or extensions