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Firefox keeps opening on the start page, no favorites available, fix?

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

czartsar
czartsar
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Since today's Mozilla update, I've been unable to access any websites using Mozilla. I get a New Tab" blank page or now after trying several troubleshooting solutions from the Mozilla website I only get the Mozilla Firefox start page with no change whenever I try any favorite, previous website, or even when typing in a new website??? Frustrating

Since today's Mozilla update, I've been unable to access any websites using Mozilla. I get a New Tab" blank page or now after trying several troubleshooting solutions from the Mozilla website I only get the Mozilla Firefox start page with no change whenever I try any favorite, previous website, or even when typing in a new website??? Frustrating

Chosen solution

Note that it is possible that your firewall or other security software blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See:

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All Replies (3)

philipp
philipp
  • Moderator
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hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

czartsar
czartsar Question owner
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I uninstalled & reinstalled Mozilla Firefox(3 times) & the browser seems to finally be working correctly now. Thanks

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Note that it is possible that your firewall or other security software blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See: