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I am having problems opening hotmail in firefox that I have recently downloaded

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  • Last reply by Moses

Digby1
Digby1
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I had a problem with internet explorer and it was suggested use Mozilla firefox. I downloaded it just yesterday, but I cannot open my hotmail. When I try...it comes up with a dialogue box that says:

The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

Talked to a tech person with my cable company Shaw and they walked me through this procedure. Unfortunately still no Hotmail.

I had a problem with internet explorer and it was suggested use Mozilla firefox. I downloaded it just yesterday, but I cannot open my hotmail. When I try...it comes up with a dialogue box that says: The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies. Talked to a tech person with my cable company Shaw and they walked me through this procedure. Unfortunately still no Hotmail.

Chosen solution

I followed the procedure: History Clear recent History time range everything details click on cookies and cache and leave others off clear now !!!! yeah it worked....thanks :o)

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Digby1
Digby1 Question owner
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Chosen Solution

I followed the procedure: History Clear recent History time range everything details click on cookies and cache and leave others off clear now !!!! yeah it worked....thanks :o)

Moses
Moses
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I will now be marking this thread as solved to get it out of the queue.