This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how to remove video download converter

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Scribe

Sonnyvann
Sonnyvann
more options

OS: Windows 10 Browser: Firefox Video Download Converter has attached to Mozilla as a Tool Bar. It controls the Start Screen as well as "Tabs". If I try to change the Start home page URL, it will automatically go back to the Vid Converter. I have uninstalled Firefox, removed every trace from registry, and re-installed a fresh download of Mozilla only to have the malware to return. Win 10-There is no trace of the App in Programs and Features to uninstall.

OS: Windows 10 Browser: Firefox Video Download Converter has attached to Mozilla as a Tool Bar. It controls the Start Screen as well as "Tabs". If I try to change the Start home page URL, it will automatically go back to the Vid Converter. I have uninstalled Firefox, removed every trace from registry, and re-installed a fresh download of Mozilla only to have the malware to return. Win 10-There is no trace of the App in Programs and Features to uninstall.

All Replies (1)

Scribe
Scribe
more options

Hi, look in the Add-ons Manager (Ctrl+Shift+A) > Extensions/Plugins. Also look in your PC's Programs and do a search for it.

If that doesn't help, you can try these free programs to scan for malware, which work with your existing antivirus software:

Note that not all removal programs will detect all malware, so you may need to run several or all of them.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us. Thank you!