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I have a black bar across the top of screen

  • 2 replies
  • 2 have this problem
  • 8 views
  • Last reply by cor-el

Teighernach
Teighernach
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I have a black bar across the top of my screen. I disabled accelerator and it persists. I apparently can edit in the bar, but I'm not going to mess with it.

I have a black bar across the top of my screen. I disabled accelerator and it persists. I apparently can edit in the bar, but I'm not going to mess with it.

All Replies (2)

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/update-firefox-latest-version 46.0.1

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Can you attach a screenshot?

  • use a compressed image type like PNG or JPG to save the screenshot
  • make sure that you do not exceed the maximum size of 1 MB