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THUNDERBIRD stalling

  • 6 replies
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  • Last reply by Mount917

Mount917
Mount917
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Hi just love my THUNDERBIRD and FIREFOX. Just did an update to 45.1.0 - Now when i click on an email it says Loading and just hangs there. This is the same on 2 machines. I can open the email if i right click on an email and select Open message in new tab. Any help thank you. George

Hi just love my THUNDERBIRD and FIREFOX. Just did an update to 45.1.0 - Now when i click on an email it says Loading and just hangs there. This is the same on 2 machines. I can open the email if i right click on an email and select Open message in new tab. Any help thank you. George
Attached screenshots

Chosen solution

Does starting Thunderbird in https://support.mozilla.org/en-US/kb/safe-mode help?

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Wayne Mery
Wayne Mery
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Chosen Solution

Does starting Thunderbird in https://support.mozilla.org/en-US/kb/safe-mode help?

Mount917
Mount917 Question owner
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Hi there Wayne Mery, Thank you very much your suggestion worked – Going to safe mode did the trick. At first I thought it didn’t but a couple of clicks and away it went. My PC seemed to come good after my usual PHAMTON fiddling, but my wife’s did not. I have used Mozila suit 1st away back when – Then Firefox and SeaMonkey now Firefox & Thunder bird - this is the first time I have a problem I could not fix. Been the best software. Thank you for the help

Modified by Mount917

Wayne Mery
Wayne Mery
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In that case, you want to look at tools | addons | extensions and experiment to find and tell us which addon is causing your problem.

Mount917
Mount917 Question owner
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Hi There Wayne Mery, The only Add On that I could see has been stopped as not being compatible with Thunderbird 45.1.0 is Silvermel and Charamel XT 1.6.1 – Possible VLC Web Plugin 2.2.1.0 as well??

Wayne Mery
Wayne Mery
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This isn't about what is stated in the UI regarding compatibility - which cannot be fully trusted. It's about testing each addon.

Plugins we don't care about (generally)

Mount917
Mount917 Question owner
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Hi there Wayne, The only 2 extensions on PC 2 are Lightning and Thunderbird Conversations. There were 2 others I seen whilst in safe mode that had been disabled as incompatible with 45.0.1 – without taking too much notice what they were I removed them. Regards George