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Thunderbird no longer sends messages

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by christ1

JamaicaBob
JamaicaBob
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I'm running Tbird 45.1.0 on a MBPro running 10.9.5.

I can receive emails without problem for any of the accounts I have set up. The problem lies in trying to send email.

Recently, Tbird will start to send, connect to servers but the when the status is 'Delivering mail', it will stop at some percentage (e.g. 88% or 54% or whatever) and stay there with no progress until it times out...

I'm confident that the server settings are correct and that I'm not blocked by either my ISP or my host (my host confirmed settings using Teamviewer so I'm good there).

I have been running close to hard drive capacity and I'm concerned that something had become corrupt. I also have folders with quite a few emails so I'm wondering if I've hit a capacity issue (I'm going to be deleting old emails as part of this just in case)

Is there a way to "un-corrupt" or rebuild a prefs file to help Thunderbird get it's groove back?

I'm running Tbird 45.1.0 on a MBPro running 10.9.5. I can receive emails without problem for any of the accounts I have set up. The problem lies in trying to send email. Recently, Tbird will start to send, connect to servers but the when the status is 'Delivering mail', it will stop at some percentage (e.g. 88% or 54% or whatever) and stay there with no progress until it times out... I'm confident that the server settings are correct and that I'm not blocked by either my ISP or my host (my host confirmed settings using Teamviewer so I'm good there). I have been running close to hard drive capacity and I'm concerned that something had become corrupt. I also have folders with quite a few emails so I'm wondering if I've hit a capacity issue (I'm going to be deleting old emails as part of this just in case) Is there a way to "un-corrupt" or rebuild a prefs file to help Thunderbird get it's groove back?

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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Make sure to compact folders (if not set to automatically compact) to really free up disk space after deleting messages. http://kb.mozillazine.org/Compacting_folders

Prior to deleting anything create a full backup of your Thunderbird profile. https://support.mozilla.org/en-US/kb/profiles-tb#w_backing-up-a-profile

Modified by christ1