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can't turn on javascript

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

avickers
avickers
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Some web pages are saying that I need to activate javascript, but I never turned it off. It started off with web pages looking wrong, but now I can't click on "button" links, open things in a new tab, or even use the url bar to put in websites. Also, clicking on the browsers menu bar won't open the menu.

Some web pages are saying that I need to activate javascript, but I never turned it off. It started off with web pages looking wrong, but now I can't click on "button" links, open things in a new tab, or even use the url bar to put in websites. Also, clicking on the browsers menu bar won't open the menu.

All Replies (2)

Scribe
Scribe
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Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem. Thank you!

FredMcD
FredMcD
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Type about:addons<enter> in the address bar to open the Add-ons Manager. Hot key; <Control>(Mac=<Command>) <Shift> A)

On the left side of the page, select Plugins. Make sure the ones you want to use are set to Ask or Allow.

Go to the web page. Once the page is loading, mouse to the address bar and Left click the icon. Select Permissions. In the menu, Make sure the ones you want to use are set to Ask or Allow.