This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't get "My Ebay Purchase History" to come up.

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by guigs

more options

I cannot get "My Ebay Purchase History" to come up. A window came up on my screen saying "Windows detected ZEUS Virus. The infections indicate some recent downloads on the computer Which in turn has created problems on the computer. Call technical support 1-888-702-0623 and share the code B2957E to the agent to fix this. I don't know what to do.

I cannot get "My Ebay Purchase History" to come up. A window came up on my screen saying "Windows detected ZEUS Virus. The infections indicate some recent downloads on the computer Which in turn has created problems on the computer. Call technical support 1-888-702-0623 and share the code B2957E to the agent to fix this. I don't know what to do.

All Replies (1)

more options

Please first run a malware scan from multiple sources. Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!