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How do I access my spam/junk file (where is it ?)

  • 4 replies
  • 7 have this problem
  • 13 views
  • Last reply by Dickenson

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Have not received e-mails and am told they must be in my junk flle. I do not know how to access this file because I don't know where it is? As you may guess I am not computer savy !!

Have not received e-mails and am told they must be in my junk flle. I do not know how to access this file because I don't know where it is? As you may guess I am not computer savy !!

Chosen solution

You may have an account that connects using POP, which would mean that a Spam folder would be found on the server (but not in a mail client such as Thunderbird.)

Go and login to your email in your browser via the provider's web page and look for a Spam or Junk folder there.

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Mine appear in the pane at the left where my accounts and their folders are listed.

Do you have such a pane?

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Thank you so much for taking the time to respond. I have such a pane but it only contains Inbox/Drafts/Sent/Archives/Deleted.

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Chosen Solution

You may have an account that connects using POP, which would mean that a Spam folder would be found on the server (but not in a mail client such as Thunderbird.)

Go and login to your email in your browser via the provider's web page and look for a Spam or Junk folder there.

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Brilliant ! Found it. Thanks a million.