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How can I retrieve my e-mail sent and received folders after virus removal?

  • 1 reply
  • 1 has this problem
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  • Last reply by christ1

dcoffey
dcoffey
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Turned my computer over to independent tech rep to get fixed when it acquired a virus on or about June 19, 2016. Retrieved repaired computer on June 23, 2016 with Mozilla Thunderbird in place but without copies of Sent e-mails and about one dozen folders of named received e-mails. Is there any way to retrieve these folders or are they permanently lost.

Turned my computer over to independent tech rep to get fixed when it acquired a virus on or about June 19, 2016. Retrieved repaired computer on June 23, 2016 with Mozilla Thunderbird in place but without copies of Sent e-mails and about one dozen folders of named received e-mails. Is there any way to retrieve these folders or are they permanently lost.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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Since there is zero information about what was done and what might have happened to your Thunderbird profile, there is no point speculating whether something can be restored.

Do have a backup of your Thunderbird profile?