Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox frequently crashes

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

more options

Firefox frequently crashes when visiting some website on Redhat 6.4. One of the link is as below:

http://timesofindia.indiatimes.com/india/Bihar-toppers-scam-Arts-topper-Rubi-Rai-arrested/articleshow/52916874.cms

Crash report id: bp-42c23bb3-2899-40b0-8621-cf7a72160627

Firefox frequently crashes when visiting some website on Redhat 6.4. One of the link is as below: http://timesofindia.indiatimes.com/india/Bihar-toppers-scam-Arts-topper-Rubi-Rai-arrested/articleshow/52916874.cms Crash report id: bp-42c23bb3-2899-40b0-8621-cf7a72160627

All Replies (1)

more options

I accessed your link, and one of my add-ons crashed.

Please post your crash reports for the last three days.


Product Firefox Version 45.0.2 Build ID 20160407164938 Release Channel release OS Linux OS Version 0.0.0 Linux 2.6.32-504.el6.x86_64 #1 SMP Tue Sep 16 01:56:35 EDT 2014 x86_64

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 47


bp-42c23bb3-2899-40b0-8621-cf7a72160627

Signature: ssl_LookupSID | ssl2_BeginClientHandshake

This is for Sumo's Related Bugs 1233671 UNCONFIRMED --- Firefox 43 crashes regularly 1110027 UNCONFIRMED --- crash in ssl_LookupSID | ssl2_BeginClientHandshake


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?