This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

webide pops up everytime i use the shift key

  • 3 replies
  • 3 have this problem
  • 1 view
  • Last reply by FredMcD

luginas
luginas
more options

i am unable to use alot of my keyboard and type certain words while on facebook with firefox bc the shift opens the webide everytime i hit shift to capitlize something or use a symbol for example. this does not happen with chrome -

i am unable to use alot of my keyboard and type certain words while on facebook with firefox bc the shift opens the webide everytime i hit shift to capitlize something or use a symbol for example. this does not happen with chrome -

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You may have a stuck F8 key, so you can try to press the F8 key a few times to see if that helps. See: Web Developer > WebIDE (Shift+F8)

luginas
luginas Question owner
more options

my F8 key is not stuck - i pulled out the key and am still having the same issue. I have also googled this and alot of people are having the same issue - pretty sure all our f8 keys are not stuck. How can i disable webide?

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia