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can't sign in to mydish, goes into a loop redirecting back to signin

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by FredMcD

eciglady1
eciglady1
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Mydish sign in goes into a redirecting loop that keeps coming back to the sign in page. No problem however when using IE. Is there a fix? Using Windows 8.

Mydish sign in goes into a redirecting loop that keeps coming back to the sign in page. No problem however when using IE. Is there a fix? Using Windows 8.

All Replies (1)

FredMcD
FredMcD
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Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.