This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After update to Ver 47.0.1 - Stuck in firstrun mode, i.e. opens 3 welcome splash tabs and changes home page every time its is run & will not save changes

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by philipp

Lane
Lane
more options

All was well until after updating to V47.

As expected I got welcome splash tabs consistent with the update. I deleted the pages used the browser normally for a bit and exited the browser. Next time I ran Firefox I got the same first run splash tabs.

Upon further examination and attempts to correct, I have noticed that my home page is being changed to the welcome screen with each startup. I can closing the tabs and change my startup configuration successfully, but after exiting and restarting firefox, home page has been changed back and the 3 welcome tabs are back.

Thanks for any help.

All was well until after updating to V47. As expected I got welcome splash tabs consistent with the update. I deleted the pages used the browser normally for a bit and exited the browser. Next time I ran Firefox I got the same first run splash tabs. Upon further examination and attempts to correct, I have noticed that my home page is being changed to the welcome screen with each startup. I can closing the tabs and change my startup configuration successfully, but after exiting and restarting firefox, home page has been changed back and the 3 welcome tabs are back. Thanks for any help.

All Replies (1)

philipp
philipp
  • Moderator
more options

hi, what you've described would be a symptom of firefox not being able to safe preferences in its profile folder - please refer to this article for the most common solutions to this: How to fix preferences that won't save

Modified by philipp