Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

can't send email

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Matt

dmr1
dmr1
more options

For the past 2 weeks I have been unable to send email. I can receive email. I get an error saying it can't authenticate. I have changed outgoing server ports and tried unsecure vs SSL sending. I have also tried changing my email password. Nothing works. My provider is GoDaddy.

For the past 2 weeks I have been unable to send email. I can receive email. I get an error saying it can't authenticate. I have changed outgoing server ports and tried unsecure vs SSL sending. I have also tried changing my email password. Nothing works. My provider is GoDaddy.

Chosen solution

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.
Read this answer in context 👍 0

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.