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On logging in the first 2 email accounts work, the password prompt for the other 3 never comes up and the green bar in lower rt hand corner never goes away

  • 3 replies
  • 2 have this problem
  • 4 views
  • Last reply by mrrapid

mrrapid
mrrapid
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This occurred after installing the latest update. I have tried manually installing but still have the problem after the successful installation. I have used Thunderbird for years and have never had a problem with it. Please help.

This occurred after installing the latest update. I have tried manually installing but still have the problem after the successful installation. I have used Thunderbird for years and have never had a problem with it. Please help.

Chosen solution

OK, I have solved part of the problem. I now can send mail from each of the accounts. Also, I can receive email when I first open Thunderbird. However, I can not receive updated email once it is open. If I attempt to get new mail, the green progress bar in the lower right hand corner will remain solid and nothing is downloaded until I close Thunderbird and reopen it, then this pattern starts all over again.

Any help would be greatly appreciated

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All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.
mrrapid
mrrapid Question owner
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done!!

Modified by mrrapid

mrrapid
mrrapid Question owner
more options

Chosen Solution

OK, I have solved part of the problem. I now can send mail from each of the accounts. Also, I can receive email when I first open Thunderbird. However, I can not receive updated email once it is open. If I attempt to get new mail, the green progress bar in the lower right hand corner will remain solid and nothing is downloaded until I close Thunderbird and reopen it, then this pattern starts all over again.

Any help would be greatly appreciated