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recover email

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we have an email address at work and we just got a new computer. We went to reinstall the thunderbird account on our computer but found that we did not have a password listed for this account and the email address was created by a former member of the daycare board no longer with us. Is there a way to reset this email address

we have an email address at work and we just got a new computer. We went to reinstall the thunderbird account on our computer but found that we did not have a password listed for this account and the email address was created by a former member of the daycare board no longer with us. Is there a way to reset this email address

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Your email account and password is administered with your email provider. You need to contact them for help.