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I downloaded ff 64 bit but ff 32 bit won't uninstall from apps and features or control panel how do I force uninstall the 32 bit or how do I leave it and use 64

Petra9
Petra9
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how do I force 32 bit to uninstall? or can I switch back and forth from 32 bit to 64 bit

how do I force 32 bit to uninstall? or can I switch back and forth from 32 bit to 64 bit

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

Further to this article I would recommend:

  1. Important - Make a backup of your Firefox profile (details in the article above)
  2. Download the installer for Firefox for the version you wish to use.
  3. Uninstall Firefox, and delete your Firefox profile
  4. Install Firefox 64 using the installer you downloaded
  5. Move your profile across (details in the article linked above)

I hope this helps, but if not, please come back here and we can look into a different solution for you.

the-edmeister
the-edmeister
  • Moderator
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You should consider keeping Firefox 32-bit if you need the Java Plugin that I see you have installed. The Win 64-bit version only supports the Flash and Silverlight Plugins.

If you would like to install the Win 64-bit version while keeping the 32-bit version, let us know and "we" can help guide you to do that.