Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox does not connect to Bookmark or other links. Get "Page not found" or "Server not found". Usually must click "Try Again" or "Enter" many times to c

  • 3 replies
  • 6 have this problem
  • 1 view
  • Last reply by Moses

more options

Whenever I try to connect to a web page or other link, "Page not Found" or "Server not found" message appears along with a "Try Again" button. After clicking several times, sometimes the page appears, but usually is in a text format with another message saying the wrong address may have been used. If I click "Enter" several times while the address is in the window, it will sometimes appear correctly. It always takes several attempts to connect, which is time consuming and frustrating. It has happened more frequently since I went to Windows 10 from Windows 7. E-mails have not been affected although can be somewhat slow loading. Links from the e-mail pages usually come to view without all the errors noted on the browser pages.

Whenever I try to connect to a web page or other link, "Page not Found" or "Server not found" message appears along with a "Try Again" button. After clicking several times, sometimes the page appears, but usually is in a text format with another message saying the wrong address may have been used. If I click "Enter" several times while the address is in the window, it will sometimes appear correctly. It always takes several attempts to connect, which is time consuming and frustrating. It has happened more frequently since I went to Windows 10 from Windows 7. E-mails have not been affected although can be somewhat slow loading. Links from the e-mail pages usually come to view without all the errors noted on the browser pages.

Modified by Moses

All Replies (3)

more options

This has got nothing to do with Thunderbird. It sounds more like a DNS problem. I'll ask a moderator to move your query to the Firefox support queue.

more options

Sorry, I goofed. It is a Firefox problem, not Thunderbird.

more options

Moved into Firefox support queue.