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why does an e-mail attachment appear in the sent text body at about 200% size?

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  • 1 has this problem
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  • Last reply by Matt

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I scanned a page on my HP Photosmart 7525 and attached it to a Thunderbird e-mail and sent it. When I went to my sent file to view it the attachment was embedded in the e-mail (it also showed as an attachment) but it was at about 200% size. How can I get it to normal size. The recipient said it was normal size when they opened it in the e-mail. Help???

I scanned a page on my HP Photosmart 7525 and attached it to a Thunderbird e-mail and sent it. When I went to my sent file to view it the attachment was embedded in the e-mail (it also showed as an attachment) but it was at about 200% size. How can I get it to normal size. The recipient said it was normal size when they opened it in the e-mail. Help???

Chosen solution

Windows displays images at 96DPI. you probably scanned is at 3200dpi or more. Simple maths says your image will appear huge without scaling.

On the toolbar > View > attachments inline.

Now you will not see the attachments unless you open them explicitly.

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Chosen Solution

Windows displays images at 96DPI. you probably scanned is at 3200dpi or more. Simple maths says your image will appear huge without scaling.

On the toolbar > View > attachments inline.

Now you will not see the attachments unless you open them explicitly.

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Thank you Matt--that was exactly the problem. I scanned it at 300DPI and when I changed the setting to 100DPI it is the right size. And unclicking the "attachments inline" is a good thing to know. Thanks very much.

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Keep in mind that 96dpi is fine for screen use but a minimum of 300 is required for printing and preferably 3 or 4 times that. Unfortunately there is no "one size fits all".