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Does not Install - error creating directory

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by christ1

edinburgh111
edinburgh111
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unable to install Thunderbird?

file extracts and then wizard goes through the stages, but when I click Install in this process I get this message:

any ideas?

many thanks Darren

unable to install Thunderbird? file extracts and then wizard goes through the stages, but when I click Install in this process I get this message: any ideas? many thanks Darren

All Replies (3)

edinburgh111
edinburgh111 Question owner
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sorry - this was the message

Corey 'linuxmodder' Sheldon
Corey 'linuxmodder' Sheldon
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That is an extension NOT the core thunderbird install attempt launching in 'safe mode' and disabling or re-configuring that extension if needed.

christ1
christ1
  • Top 25 Contributor
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If you didn't get the installer from the Mozilla website, make sure to download it from there. https://www.mozilla.org/thunderbird/