This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

News feed videos not working

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by guigs

jnitche
jnitche
more options

None of the news feed videos in AOL on Firefox are working. I do receive the advertisement video prior to the news contect but just a black screen for the news. Windows XP op sys Tried other browsers like google chrome and they work properly.

None of the news feed videos in AOL on Firefox are working. I do receive the advertisement video prior to the news contect but just a black screen for the news. Windows XP op sys Tried other browsers like google chrome and they work properly.

All Replies (1)

guigs
guigs
more options

It looks like the pages of aol.com use "AOLHTMLPlayer" however when I first visited it was using Adobe Flash Player. I would first try the following: Please update your plugins to the latest version. Check to make sure you are up to date: