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i can no longer delete an email

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by christ1

lahall
lahall
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As of this morning I have not been able to delete an email. When I click on the delete icon it does not respond. All other functions seem to be working.

As of this morning I have not been able to delete an email. When I click on the delete icon it does not respond. All other functions seem to be working.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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Try to start Windows in safe mode with networking enabled. - Win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01 - Win8 http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode# - Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?