This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why do my emails get deleted from inbox when I'm not using the program?

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Matt

WEMCKEE
WEMCKEE
more options

After leaving the program and coming back later only to find all my emails had been deleted from the inbox. I searched trash and junk folders and they were nowhere to be found!!

After leaving the program and coming back later only to find all my emails had been deleted from the inbox. I searched trash and junk folders and they were nowhere to be found!!

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Is your account IMAP? If so synchronization with other devices or server retention policies apply.