This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to speed up very slow draft-saving?

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by Wayne Mery

more options

For several weeks now, I'm interrupted several times while composing any email, because the draft-saving process takes literally 15-20 seconds! During this time the whole of Thunderbird freezes. How can I solve this? I'm using Windows 8.1 on a Lenovo laptop, if that's relevant.

For several weeks now, I'm interrupted several times while composing any email, because the draft-saving process takes literally 15-20 seconds! During this time the whole of Thunderbird freezes. How can I solve this? I'm using Windows 8.1 on a Lenovo laptop, if that's relevant.

All Replies (4)

more options
more options

Thank you Wayne.

I did what you said: - Started Windows 8.1 in safe mode with networking enabled - Opened Thunderbird in safe mode

The problem went away. All draft saving was very quick (a fraction of a second, after the first save which took about a second), even when I'd typed a longer message.

Please can you help me to make it speed up in normal mode?

more options

> Please can you help me to make it speed up in normal mode?

The typical cause is antivirus software. If you start Windows in safe mode and Thunderbird in normal mode, and see the problem, then the cause is something loaded when Windows starts.

OTOH, if you start windows normal and Thunderbird in safe mode and the problem is seen, then cause is something loaded when Thunderbird starts - typically an addon.

Let us know what you find.

more options

> Let us know what you find.