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I have a Thunderbird account. I signed up for an account thru you that is through gandi.net. My username is contact at smokydogs xyz. I lost my password. Help

  • 4 replies
  • 1 has this problem
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  • Last reply by Zenos

smokydogs
smokydogs
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I lost my password and need to reset. How?

I lost my password and need to reset. How?

Modified by James

Chosen solution

You don't have a "Thunderbird account". There is no such thing.

The account you have was provided by gandi. They were quite keen to be included into Thunderbird's start-up screens; now it's time for them to honour their side of the deal. The money you paid for that account went to gandi; you are THEIR customer.

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All Replies (4)

Zenos
Zenos
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Gandi's website has a link for those with "login problems". That should let you change your password. 

https://www.gandi.net/login
smokydogs
smokydogs Question owner
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small print at gandi's site says third party addresses should be handled by third party (thunderbird)

Zenos
Zenos
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Link?

Zenos
Zenos
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Chosen Solution

You don't have a "Thunderbird account". There is no such thing.

The account you have was provided by gandi. They were quite keen to be included into Thunderbird's start-up screens; now it's time for them to honour their side of the deal. The money you paid for that account went to gandi; you are THEIR customer.