Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Java is not getting installed with Firefox 45 ESR Version. Due to this, we are not able to access IBM Case manager application

  • 3 replies
  • 1 has this problem
  • 10 views
  • Last reply by James

Jigar.dhuvad
Jigar.dhuvad
more options

Java is not getting installed with Firefox 45 ESR Version. Due to this, we are not able to access IBM Case manager application

I have already installed Java 32 bit but under java advance setting, Mozila Family option is not getting selected. due to this, Mozila is not able to call Java

Java is not getting installed with Firefox 45 ESR Version. Due to this, we are not able to access IBM Case manager application I have already installed Java 32 bit but under java advance setting, Mozila Family option is not getting selected. due to this, Mozila is not able to call Java

All Replies (3)

James
James
  • Top 25 Contributor
  • Moderator
more options

Plugins are installed on system and not into Firefox like Extensions and Themes (complete) are. To see where the Plugins Firefox is is making use of is located type about:plugins in Location (address) bar.

You appear to have the Win64 Firefox 45.0 esr as only the 64-bit Flash Player and Silverlight Plugins are white listed to run. For Windows if you want to run other Plugins in Firefox you need 32-bit Firefox and 32-bit Plugins.

Note Oracle is planning to depreciate their Java Plugin. https://blogs.oracle.com/java-platform-group/entry/moving_to_a_plugin_free

Jigar.dhuvad
Jigar.dhuvad Question owner
more options

Thanks but I have tried all this . Initially I have installed 64 bit flash players but later i read in some blogs that Firefox support 32 bit Java Player.

So i installed 32 bit Java but still same error. I am trying to open IBM Content navigator applicaiton and in this, there is one feature which send email through outlook which is not gettign initiated.

James
James
  • Top 25 Contributor
  • Moderator
more options

Jigar.dhuvad said

I read in some blogs that Firefox support 32 bit Java Player. So i installed 32 bit Java but still same error.

You missed the part that you need 32-bit Firefox (on Windows) along with 32-bit Plugins. The 32-bit Plugins will not run on 64-bit Firefox just as 64-bit Plugins will not run on 32-bit Firefox.