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Why will my Yahoo.com homepage not connect, it went out

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  • Last reply by Scribe

1luckylady
1luckylady
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I was in my Yahoo mail, then a blue circle started going around and it stopped me from going into anymore mail. I logged of the computer, rebooted my router, and now my Yahoo. homepage will not even connect. It just spins in a grey circle and does not connect to anything. Also in Facebook, it would not let me in to play any games. I did not have any trouble when I first signed on it was only later. Please help.

I was in my Yahoo mail, then a blue circle started going around and it stopped me from going into anymore mail. I logged of the computer, rebooted my router, and now my Yahoo. homepage will not even connect. It just spins in a grey circle and does not connect to anything. Also in Facebook, it would not let me in to play any games. I did not have any trouble when I first signed on it was only later. Please help.

All Replies (1)

Scribe
Scribe
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Hi, first test the URLs here - http://www.isup.me/

If that is OK, delete all references to the websites in question, as shown under the heading 'How do I remove a single website from my history?' in this article - Delete browsing, search and download history on Firefox, then try the sites (not from old bookmarks) again.

You can also Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!