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Got notice my Firefox is out of date - instructions given won't work

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by James

pippylongstocking
pippylongstocking
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I see where others have posed this same question however there are no answers given. What is the answer?

I see where others have posed this same question however there are no answers given. What is the answer?

All Replies (2)

philipp
philipp
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hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

James
James
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  • Top 10 Contributor
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pippylongstocking said

I see where others have posed this same question however there are no answers given. What is the answer?

You appear to be using Firefox 44.0

So either you are really using Firefox 44.0 and need to update. https://support.mozilla.org/en-US/kb/update-firefox-latest-version

Or if you have Firefox 48 then perhaps your useragent in stuck at Firefox 44.0 https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox