This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

out of 6 accounts, 2 of them have duplicate draft folders. Can I delete the duplicates?

  • 6 replies
  • 2 have this problem
  • 1 view
  • Last reply by Matt

more options

2 older gmail accounts have these duplicate draft folders, and duplicate folders do not show up in any other folders "Sent, Inbox, Junk..." The other 4 are fairly tidy. I am using a Mac with El Cap. Thanx

2 older gmail accounts have these duplicate draft folders, and duplicate folders do not show up in any other folders "Sent, Inbox, Junk..." The other 4 are fairly tidy. I am using a Mac with El Cap. Thanx

All Replies (6)

more options

are they true duplicates, or is one Drafts and another drafts for example.

more options

are they true duplicates, or is one Drafts and another drafts for example.

more options

i think they are real duplicates

more options

Change your folder view to ALL. On the toolbar > Help > Troubleshooting Information -> Show Folder button to display the profile in explorer or finder. Close Thunderbird

open the mail folder Delete the folder smart mailboxes in the mail folder. Restart Thunderbird.

That will force the recreation of the whole unified folder settings. Change your folder view back to unified


IF they are still there they are not duplicates.

more options

Well, I tried that and the duplicates are still there. I guess they live here now. Thank you Matt.

more options

mamoody said

Well, I tried that and the duplicates are still there. I guess they live here now. Thank you Matt.

The unified view you are using draws in all your existing accounts from the ALL folders view so your image has 6 drafts folders (I know there are more) you should be able to count that many in the all view.

Note that is you drag the separator (between the folder and list views) to the right the folders will expand and you can see exactly what they are saying. Then they may not look like duplicates.