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error messages

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

helpme2getthisdone
helpme2getthisdone
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I keep getting error messages when opening home page CNN, have tried all other suggestions from Firefox including typing about:config in the address bar, finding dom.max_script_run_time, double clicking on it and entering value prompt 20 as per mozilla support. When this did not work went back and reset, also per mozilla instructions.

I would try to start in Safe Mode but don't know how to do this.

Happens every time I try to log on to my home page CNN

I keep getting error messages when opening home page CNN, have tried all other suggestions from Firefox including typing about:config in the address bar, finding dom.max_script_run_time, double clicking on it and entering value prompt 20 as per mozilla support. When this did not work went back and reset, also per mozilla instructions. I would try to start in Safe Mode but don't know how to do this. Happens every time I try to log on to my home page CNN

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

Please can you let us know which and what error messages you are getting when you open that page.

This will help us to better understand the issue and hopefully find a solution for you.

FredMcD
FredMcD
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We need to know the full message.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?