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Getting Error Code: SEC_ERROR_UNKNOWN_ISSUER. I cannot go to any pages since all of them are showing it is an insecure connection.

none2
none2
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I cannot go to any pages since all of them show there is an insecure connection. This is the latest one I received while trying to go to the update page for Adobe Acrobat NPAPI Plug-in, Version 11.0.11. This is what I get from the Advance page:

https://support.mozilla.org/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER

Peer's Certificate issuer is not recognized.

HTTP Strict Transport Security: false HTTP Public Key Pinning: false

Certificate chain:

BEGIN CERTIFICATE-----

MIIDNjCCAp+gAwIBAgIEN6Uw+zANBgkqhkiG9w0BAQsFADCB1jELMAkGA1UEBhMC VVMxETAPBgNVBAgMCFZpcmdpbmlhMQ8wDQYDVQQHDAZSZXN0b24xGzAZBgNVBAoM EkRpZ2l0YWwgUmVmbGVjdGlvbjExMC8GA1UECwwoRGlnaXRhbCBSZWZsZWN0aW9u IENlcnRpZmljYXRlIEF1dGhvcml0eTEbMBkGA1UEAwwSRGlnaXRhbCBSZWZsZWN0 aW9uMTYwNAYJKoZIhvcNAQkBFidzdXBwb3J0LXRlYW1AZGlnaXRhbHJlZmxlY3Rp b25wYW5lbC5jb20wHhcNMTUwOTE0MDAwMDAwWhcNMTcxMDA2MTIwMDAwWjArMQsw CQYDVQQGEwJVUzEcMBoGA1UEAwwTc3VwcG9ydC5tb3ppbGxhLm9yZzCCASIwDQYJ KoZIhvcNAQEBBQADggEPADCCAQoCggEBAL8SWLs7vJZSbmKU2fylKzJWR5O46mfF ovcKfuS/CKdZMZptLLEqUCa2dhAw0LClqQTDDuGsSYLExhFX4RBAHT7jsnt/OmQW gZHHfN5EJgqI7Es/MLWxirNXcWAMJepXFSa7hG3imbbnJN8Vt1QRLw87W/2ihNuJ DXo0ghnJqPKUWvzZKxNILI8KDXNiEPDNlnI+Ot5U9UDFQhngdh2w1CXlmVy7xQ0R iIygmZFiuu9JyqejUZC8yAjTriNBHz98NVc43Ilsofho0CzcDH2oKanWW8cBMCeF 6FmbbgWa2uBMHqYU4U6hjPC3UHghXef68WeCbhniCq9xRU1iBWlccLMCAwEAAaM3 MDUwMwYDVR0RBCwwKoITc3VwcG9ydC5tb3ppbGxhLm9yZ4ITc3VwcG9ydC5tb3pp bGxhLmNvbTANBgkqhkiG9w0BAQsFAAOBgQCR00oQcyqLdro1L7Wll0luClpdILiO nA6vDvPfzWbvaX5axhyEJQGGD84+RWSaHa/n5VoHiK+y6XPULQW+EV64JEx2JQBT F4EvUkYPNe9zFARSdtw96wT+iZVDG8XT3wx4xysY2sXy3ERgnhqi21yhInV4REUX Uy2dbO2mi0Kb5A==

END CERTIFICATE-----
I cannot go to any pages since all of them show there is an insecure connection. This is the latest one I received while trying to go to the update page for Adobe Acrobat NPAPI Plug-in, Version 11.0.11. This is what I get from the Advance page: https://support.mozilla.org/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER Peer's Certificate issuer is not recognized. HTTP Strict Transport Security: false HTTP Public Key Pinning: false Certificate chain: -----BEGIN CERTIFICATE----- MIIDNjCCAp+gAwIBAgIEN6Uw+zANBgkqhkiG9w0BAQsFADCB1jELMAkGA1UEBhMC VVMxETAPBgNVBAgMCFZpcmdpbmlhMQ8wDQYDVQQHDAZSZXN0b24xGzAZBgNVBAoM EkRpZ2l0YWwgUmVmbGVjdGlvbjExMC8GA1UECwwoRGlnaXRhbCBSZWZsZWN0aW9u IENlcnRpZmljYXRlIEF1dGhvcml0eTEbMBkGA1UEAwwSRGlnaXRhbCBSZWZsZWN0 aW9uMTYwNAYJKoZIhvcNAQkBFidzdXBwb3J0LXRlYW1AZGlnaXRhbHJlZmxlY3Rp b25wYW5lbC5jb20wHhcNMTUwOTE0MDAwMDAwWhcNMTcxMDA2MTIwMDAwWjArMQsw CQYDVQQGEwJVUzEcMBoGA1UEAwwTc3VwcG9ydC5tb3ppbGxhLm9yZzCCASIwDQYJ KoZIhvcNAQEBBQADggEPADCCAQoCggEBAL8SWLs7vJZSbmKU2fylKzJWR5O46mfF ovcKfuS/CKdZMZptLLEqUCa2dhAw0LClqQTDDuGsSYLExhFX4RBAHT7jsnt/OmQW gZHHfN5EJgqI7Es/MLWxirNXcWAMJepXFSa7hG3imbbnJN8Vt1QRLw87W/2ihNuJ DXo0ghnJqPKUWvzZKxNILI8KDXNiEPDNlnI+Ot5U9UDFQhngdh2w1CXlmVy7xQ0R iIygmZFiuu9JyqejUZC8yAjTriNBHz98NVc43Ilsofho0CzcDH2oKanWW8cBMCeF 6FmbbgWa2uBMHqYU4U6hjPC3UHghXef68WeCbhniCq9xRU1iBWlccLMCAwEAAaM3 MDUwMwYDVR0RBCwwKoITc3VwcG9ydC5tb3ppbGxhLm9yZ4ITc3VwcG9ydC5tb3pp bGxhLmNvbTANBgkqhkiG9w0BAQsFAAOBgQCR00oQcyqLdro1L7Wll0luClpdILiO nA6vDvPfzWbvaX5axhyEJQGGD84+RWSaHa/n5VoHiK+y6XPULQW+EV64JEx2JQBT F4EvUkYPNe9zFARSdtw96wT+iZVDG8XT3wx4xysY2sXy3ERgnhqi21yhInV4REUX Uy2dbO2mi0Kb5A== -----END CERTIFICATE-----

All Replies (2)

philipp
philipp
  • Moderator
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Hi, this issue seems to be caused by the "digital reflection panel" software on your system that is intercepting secure connections. Please try to uninstall it.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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The listed certificate issuer, "Digital Reflection", is associated with products that monitor your network usage in exchange for something that you may have found of value. The source of the hardware or software may be one of the following seemingly related companies or someone else:

So my question is: do you want this product intercepting (reading?) all your browsing connections, or not?