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Cannot retrieve my Firefox account username on my email

  • 4 replies
  • 3 have this problem
  • 11 views
  • Last reply by Happy112

peppesc
peppesc
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I asked to retrieve my Firefox account username on my email but i don't receive anything.

I received immediately from notifications@support.mozilla.org the message asking to confirm my email address for completing the registration to this community, and i had confirmed it also for my Firefox account, when i activated it, ... but now there is no way to receive the message with my username.

I asked to retrieve my Firefox account username on my email but i don't receive anything. I received immediately from notifications@support.mozilla.org the message asking to confirm my email address for completing the registration to this community, and i had confirmed it also for my Firefox account, when i activated it, ... but now there is no way to receive the message with my username.

Chosen solution

I'm sorry, i think i confused my Sync account with this support account i've just created. What i meant for "firefox account" was the first.

I was able to configure a new Sync device using my email address + password. No "username" needed.

My problem is solved.

Read this answer in context 👍 0

All Replies (4)

FredMcD
FredMcD
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I will let the right people know.

peppesc
peppesc Question owner
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Chosen Solution

I'm sorry, i think i confused my Sync account with this support account i've just created. What i meant for "firefox account" was the first.

I was able to configure a new Sync device using my email address + password. No "username" needed.

My problem is solved.

Happy112
Happy112
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No need to be sorry;   glad your problem is solved   !
Would you be a dear and mark   your  last post as   Chosen Solution,   so others will know   ?
Thanks   !

Happy112
Happy112
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Happy112 said

No need to be sorry;   glad your problem is solved   !
Would you be a dear and mark   your  last post as   Chosen Solution,   so others will know   ?
Thanks   !

Hi again,   peppesc   !
You accidentally marked  my  post as   Chosen Solution  ........
Since only you can rectify this:
Would you be a dear and remove the mark from my post and mark   your  last post as  Chosen Solution  ?
Thanks   !
(sorry for being a pain in the you-know-where)