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how come with the updated firefox i am unable to view whole websites

  • 3 replies
  • 2 have this problem
  • 5 views
  • Last reply by FredMcD

LDFox
LDFox
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No matter what website I visit since my Firefox was updated, be it Youtube or Mozilla, when I scroll 3/4 of the page down I am unable to view or access the remaining 1/4 of the page.

PS I have tried 5 different way, but am unable to upload image of trouble.

No matter what website I visit since my Firefox was updated, be it Youtube or Mozilla, when I scroll 3/4 of the page down I am unable to view or access the remaining 1/4 of the page. PS I have tried 5 different way, but am unable to upload image of trouble.

Chosen solution

Thank you! I am able to view websites like normal now.

Read this answer in context 👍 0

All Replies (3)

FredMcD
FredMcD
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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

LDFox
LDFox Question owner
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Chosen Solution

Thank you! I am able to view websites like normal now.

FredMcD
FredMcD
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It could be the work of one of your add-ons. Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.