This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

lower part of browser keeps stretching downwards , how can i fix?

  • 1 reply
  • 3 have this problem
  • 2 views
  • Last reply by philipp

more options

say i open up a website , for some reason the lowest part of the page stretches vertically downward , i don`t know how else to describe it , i can see most of the upper part of the page but then from a point (which can vary, sometimes it`s lower than half-way down sometimes higher) say there`s a picture or script , it will take the last line it gets to or the last picture and then stretch it downwards to the end of the browser . i`ve never seen it before , i don`t know why it is doing it and of course i`m worried that my whole computer is going to crash , but i suspect it is actually some sort of fault in your software , (which is usually so good) , do you have any idea what i`m talking about and can it be fixed ? thanks .

say i open up a website , for some reason the lowest part of the page stretches vertically downward , i don`t know how else to describe it , i can see most of the upper part of the page but then from a point (which can vary, sometimes it`s lower than half-way down sometimes higher) say there`s a picture or script , it will take the last line it gets to or the last picture and then stretch it downwards to the end of the browser . i`ve never seen it before , i don`t know why it is doing it and of course i`m worried that my whole computer is going to crash , but i suspect it is actually some sort of fault in your software , (which is usually so good) , do you have any idea what i`m talking about and can it be fixed ? thanks .

All Replies (1)

more options

hi amaks, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

then please try if the following can solve the problem: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named layers.allow-d3d9-fallback. double-click it and change its value to false and then restart the browser once...